Webroot incident
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Delivery Issues
Resolved after 3 hours 24 minutes, affecting Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE), on April 25, 2026.
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with delayed deliveries on some outbound servers. The issue is now resolved. We appreciate your patience. Tracking Number: IM3915342
Affected components
Update timeline
- investigating Apr 25, 2026, 07:24 PM UTC
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue on some servers delivering messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3915342
- resolved Apr 25, 2026, 10:49 PM UTC
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with delayed deliveries on some outbound servers. The issue is now resolved. We appreciate your patience. Tracking Number: IM3915342
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