Resolved after 4 days, affecting Zix Customer Portal Interface - Customer Portal, on June 19, 2026.
We have confirmed the issue on our end appears to be resolved and our engineering team is currently monitoring the logs for any further issues. Incident: IM3947784
Affected components
Update timeline
- investigating Jun 19, 2026, 03:25 PM UTC
We are currently investigating an issue with the Customer Portal returning a "500 error" page when attempting to navigate. We will update once we have more information. Incident: IM3947784
- monitoring Jun 19, 2026, 04:08 PM UTC
We have confirmed the issue on our end appears to be resolved and our engineering team is currently monitoring the logs for any further issues. Incident: IM3947784
- resolved Jun 23, 2026, 03:40 PM UTC
This incident has been resolved.
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