Resolved after 23 hours 58 minutes, affecting Zix Hosted Exchange, on June 10, 2026.
Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3942421
Affected components
Update timeline
- investigating Jun 10, 2026, 09:39 PM UTC
We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421
- monitoring Jun 10, 2026, 09:39 PM UTC
We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421
- resolved Jun 11, 2026, 09:37 PM UTC
Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3942421
Your product runs on more than Webroot
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services