Webroot incident
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Tab loading slow
Resolved after 1 day 2 hours, affecting Zix Customer Portal Interface - ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE), on March 3, 2026.
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced a slow page load issue. The issue is now resolved. We appreciate your patience. Tracking Number: IM3880927
Affected components
Update timeline
- investigating Mar 03, 2026, 05:42 PM UTC
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing issues with slow page loads. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3880927
- monitoring Mar 04, 2026, 04:08 PM UTC
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with slow loading pages. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3880927
- resolved Mar 04, 2026, 08:21 PM UTC
ZixCentral and Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced a slow page load issue. The issue is now resolved. We appreciate your patience. Tracking Number: IM3880927
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