Webroot incident
Zix Encryption Services - ZixPortal Administrator Console was unavailable
Resolved after 2 hours 54 minutes, affecting Secure Messaging Portal (ZixPortal), on March 5, 2026.
Zix Encryption Services - ZixPortal experienced an issue with the Administrator Console. Administrators were unable to configure their portal. The issue is now resolved. We appreciate your patience. Tracking Number: IM3881913
Affected components
Update timeline
- investigating Mar 05, 2026, 02:59 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- investigating Mar 05, 2026, 04:17 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- investigating Mar 05, 2026, 05:16 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- resolved Mar 05, 2026, 05:54 PM UTC
Zix Encryption Services - ZixPortal experienced an issue with the Administrator Console. Administrators were unable to configure their portal. The issue is now resolved. We appreciate your patience. Tracking Number: IM3881913
Your product runs on more than Webroot
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services