Webroot incident

Core Europe experienced an outage

Resolved after 40 minutes, affecting Core Capture and Core Capture for SAP® Solutions and 1 more, on March 13, 2026.

resolved Mar 13, 2026, 06:13 PM UTC

Core Europe experienced an outage. The issue is now resolved. We appreciate your patience. Tracking Number: IM3887777

Started: Mar 13, 2026, 05:32 PM UTC
Resolved: Mar 13, 2026, 06:13 PM UTC
Duration: 40m
Detected by Pingoru: Mar 13, 2026, 05:32 PM UTC

Affected components

Core CaptureCore Capture for SAP® SolutionsCore Collaboration for EngineeringCore ComplianceCore Content ManagementCore Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenTextCore for Capital ProjectsCore JourneyDeveloper Experience - Thrust API BundleInformation Intelligence - Thrust API

Update timeline

investigating Mar 13, 2026, 05:32 PM UTC

Core Europe is currently experiencing an outage. Teams are being assembled to investigate and remediate the situation. Tracking number: IM3887777
monitoring Mar 13, 2026, 05:43 PM UTC

Core Europe experienced an outage. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3887777
resolved Mar 13, 2026, 06:13 PM UTC

Core Europe experienced an outage. The issue is now resolved. We appreciate your patience. Tracking Number: IM3887777

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