Resolved after 16 hours 59 minutes, affecting Zix Hosted Exchange, on March 30, 2026.
HEX experienced an issue with some mailboxes unable to connect via OWA/Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3898559
Affected components
Update timeline
- investigating Mar 30, 2026, 07:13 PM UTC
HEX is currently experiencing an issue with some mailboxes unable to connect via OWA/Outlook. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3898559
- monitoring Mar 30, 2026, 08:01 PM UTC
HEX experienced an issue with some mailboxes unable to connect via OWA/Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3898559
- resolved Mar 31, 2026, 12:12 PM UTC
This incident has been resolved.
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