Resolved after 1 hour 43 minutes, affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more, on August 3, 2026.
We are continuing to monitor for any further issues.
Affected components
Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS Preview
Update timeline
- investigating Aug 03, 2026, 01:16 PM UTC
We are currently investigating an issue affecting document preview functionality within workflows. This error is preventing users from initiating ceremonies as expected and another impacts transactions.
- identified Aug 03, 2026, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 03, 2026, 02:35 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 03, 2026, 02:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 03, 2026, 03:00 PM UTC
This incident has been resolved.
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