Webdox CLM incident

Brain - Performance Degradation

Resolved after 5 hours 42 minutes, affecting Webdox CLMS Brain, on July 29, 2026.

monitoring Jul 30, 2026, 01:32 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 29, 2026, 07:53 PM UTC
Resolved
Jul 30, 2026, 01:35 AM UTC
Duration
5h 42m
Detected by Pingoru
Jul 29, 2026, 07:53 PM UTC

Affected components

Webdox CLMS Brain

Update timeline

  1. identified Jul 29, 2026, 07:53 PM UTC

    We are currently experiencing a service degradation performed by our external service provider. During this period, you may experience: * Slower response times on certain features * Intermittent service interruptions * Limited availability of some functionality

  2. monitoring Jul 30, 2026, 01:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 30, 2026, 01:32 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 30, 2026, 01:35 AM UTC

    This incident has been resolved.

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