Webdox CLM incident

High Response Time Brain Companion

Resolved after 1 hour 23 minutes, affecting Webdox CLMS Brain, on October 23, 2025.

monitoring Oct 23, 2025, 11:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2025, 10:37 PM UTC
Resolved
Oct 24, 2025, 12:01 AM UTC
Duration
1h 23m
Detected by Pingoru
Oct 23, 2025, 10:37 PM UTC

Affected components

Webdox CLMS Brain

Update timeline

  1. investigating Oct 23, 2025, 10:37 PM UTC

    We are currently investigating an issue with our DeepInfra service.

  2. identified Oct 23, 2025, 11:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2025, 11:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 24, 2025, 12:01 AM UTC

    This incident has been resolved.

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