Webdox CLM incident

Elasticsearch Performance Impact - High Latency

Minor Vendor's status page →

Resolved after 7 days, affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more, on January 13, 2025.

identified Jan 16, 2025, 08:03 PM UTC

We are continuing to work on a fix for this issue.

Started
Jan 13, 2025, 08:34 PM UTC
Resolved
Jan 20, 2025, 09:00 PM UTC
Duration
7d
Detected by Pingoru
Jan 13, 2025, 08:34 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS API

Update timeline

  1. identified Jan 13, 2025, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 16, 2025, 06:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 16, 2025, 06:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 16, 2025, 07:01 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jan 16, 2025, 08:03 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Jan 23, 2025, 07:56 PM UTC

    This incident has been resolved.

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