Webdox CLM incident

External Services : Provider [EC] - Verifik

Resolved after 5 hours 39 minutes, affecting [EC] - Verifik, on June 5, 2025.

identified Jun 05, 2025, 03:17 PM UTC

External Identity Verification "Verifik" service for Ecuador Customers experiencing Degraded Performance

Started
Jun 05, 2025, 03:17 PM UTC
Resolved
Jun 05, 2025, 08:56 PM UTC
Duration
5h 39m
Detected by Pingoru
Jun 05, 2025, 03:17 PM UTC

Affected components

[EC] - Verifik

Update timeline

  1. identified Jun 05, 2025, 03:17 PM UTC

    External Identity Verification "Verifik" service for Ecuador Customers experiencing Degraded Performance

  2. resolved Jun 05, 2025, 08:56 PM UTC

    This incident has been resolved.

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