Webdox CLM incident

High response times on some transactions

Minor Vendor's status page →

Resolved after 7 hours 7 minutes, affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more, on June 25, 2025.

monitoring Jun 25, 2025, 10:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 25, 2025, 07:38 PM UTC
Resolved
Jun 26, 2025, 02:46 AM UTC
Duration
7h 7m
Detected by Pingoru
Jun 25, 2025, 07:38 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS APIWebdox CLMS SignatureWebdox CLMS Preview

Update timeline

  1. investigating Jun 25, 2025, 07:38 PM UTC

    We are currently investigating this issue.

  2. identified Jun 25, 2025, 09:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 25, 2025, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2025, 02:46 AM UTC

    This incident has been resolved.

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