Webdox CLM incident
External Services : Provider [EC][COL] [PER]- Verifik
Notice Vendor's status page →
Resolved after 1 day 1 hour, affecting [COL] - Verifik and [EC] - Verifik and 1 more, on July 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
[COL] - Verifik[EC] - Verifik[PE] - Verifik
Update timeline
- investigating Jul 28, 2025, 12:46 PM UTC
External Identity Verification "Verifik" service for Ecuador, Colombia and Peru Customers experiencing Degraded Performance
- identified Jul 28, 2025, 12:51 PM UTC
External Services "Verifik" Response With Status Request timed out,This issue Ongoing monitoring in progress. Updates will be provided as they become available.
- monitoring Jul 28, 2025, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2025, 02:01 PM UTC
This incident has been resolved.
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