Webdox CLM incident

High Response Time

Resolved after 23 minutes, affecting Webdox CLMS Backend and Webdox CLMS API, on August 19, 2025.

monitoring Aug 20, 2025, 02:44 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 19, 2025, 10:31 PM UTC
Resolved
Aug 19, 2025, 10:55 PM UTC
Duration
23m
Detected by Pingoru
Aug 19, 2025, 10:31 PM UTC

Affected components

Webdox CLMS BackendWebdox CLMS API

Update timeline

  1. investigating Aug 20, 2025, 02:43 AM UTC

    We are currently investigating this issue.

  2. identified Aug 20, 2025, 02:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 20, 2025, 02:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 20, 2025, 02:44 AM UTC

    This incident has been resolved.

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