Webdam incident

Assets stuck processing

Minor Vendor's status page →

Resolved after 2 hours 19 minutes, affecting Core and Brand Connect, on November 4, 2024.

monitoring Nov 04, 2024, 07:49 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Nov 04, 2024, 06:37 PM UTC
Resolved
Nov 04, 2024, 08:56 PM UTC
Duration
2h 19m
Detected by Pingoru
Nov 04, 2024, 06:37 PM UTC

Affected components

CoreBrand Connect

Update timeline

  1. investigating Nov 04, 2024, 06:37 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 04, 2024, 07:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 04, 2024, 07:42 PM UTC

    The issue has been identified, and a fix is being implemented.

  4. monitoring Nov 04, 2024, 07:49 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Nov 04, 2024, 08:56 PM UTC

    The incident around assets stuck processing has been resolved.

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