Webapp.io incident
Some users seeing errors loading dropdowns and alert index page
Resolved on August 27, 2026, affecting Rootly Production Status service.
Aug 27, 05:57 PDT Resolved - This incident has been resolved. Aug 27, 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
Affected components
Update timeline
- investigating Aug 27, 2026, 12:41 PM UTC
Aug 27, 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert alert table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
- investigating Aug 27, 2026, 12:48 PM UTC
Aug 27, 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
- investigating Aug 27, 2026, 12:57 PM UTC
Aug 27, 05:57 PDT Resolved - This incident has been resolved. Aug 27, 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.
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