WeatherOptics incident

Upstream cloud provider issues causing major outages

Resolved after 3 hours 41 minutes, affecting Impact API and RightRoute API and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 09:40 PM UTC

Our cloud provider has resolved the issues for most of their services. Our team is no longer seeing active impacts on our services and will continue to monitor our services.

Started
Jun 12, 2025, 06:25 PM UTC
Resolved
Jun 12, 2025, 10:06 PM UTC
Duration
3h 41m
Detected by Pingoru
Jun 12, 2025, 06:25 PM UTC

Affected components

Impact APIRightRoute APITiling APIStandard Weather APIImpact Portal

Update timeline

  1. investigating Jun 12, 2025, 06:25 PM UTC

    We are currently investigating the issues with our cloud provider to resolve.

  2. investigating Jun 12, 2025, 07:48 PM UTC

    We are seeing service health improve from our upstream cloud provider. We are continuing to monitor the situation.

  3. monitoring Jun 12, 2025, 09:40 PM UTC

    Our cloud provider has resolved the issues for most of their services. Our team is no longer seeing active impacts on our services and will continue to monitor our services.

  4. resolved Jun 12, 2025, 10:06 PM UTC

    This incident has been resolved.

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