Wealthsimple incident
Wealthsimple Visa Platinum Prepaid Card issues | Problèmes avec la carte prépayée Wealthsimple Visa Platinum
Minor Vendor's status page →
Resolved after 13 days 7 hours, affecting Physical Card and Virtual Card, on October 7, 2026.
We are continuing to work on a fix for this issue.
Affected components
Physical CardVirtual Card
Update timeline
- identified Oct 07, 2026, 02:27 PM UTC
Some card purchases are being declined with a country or billing error. We're working on a fix. Certains paiements par carte sont refusés à cause d'une erreur liée au pays ou à la facturation. Nous travaillons à résoudre le problème.
- identified Oct 20, 2026, 05:21 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 20, 2026, 10:18 PM UTC
This incident has been resolved.
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