Walkme incident
Known Chromium Bug Impacting Browser Load Time on Initial Boot Up With the WalkMe Extension Installed on Windows OS
Resolved after 149 days 22 hours, on April 17, 2026.
We have become aware of a known Chromium bug that is intermittently impacting the load time of Edge/Chrome on initial boot up. This behavior is intermittently impacting certain Windows OS users with the WalkMe Extension installed. The Chromium bug is related to Chrome's Service Worker lifecycle, causing network requests or the extension itself to stall and hang indefinitely. The Chromium team is working on resolving the behavior and the progress can be followed by visiting the following link: https://issues.chromium.org/issues/484218883 If you believe you may be impacted, please open a case to the WalkMe Support team who will be able to assist with applying an interim solution while the bug is being patched.
Update timeline
- monitoring Apr 17, 2026, 09:46 PM UTC
We have become aware of a known Chromium bug that is intermittently impacting the load time of Edge/Chrome on initial boot up. This behavior is intermittently impacting certain Windows OS users with the WalkMe Extension installed. The Chromium bug is related to Chrome's Service Worker lifecycle, causing network requests or the extension itself to stall and hang indefinitely. The Chromium team is working on resolving the behavior and the progress can be followed by visiting the following link: https://issues.chromium.org/issues/484218883 If you believe you may be impacted, please open a case to the WalkMe Support team who will be able to assist with applying an interim solution while the bug is being patched.
- resolved Sep 14, 2026, 08:41 PM UTC
This incident has been resolved.
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