Wakeo incident

Flat File Integration Outage

Resolved after 22 hours 44 minutes, affecting Flat file integration, on November 7, 2024.

identified Nov 07, 2024, 06:09 PM UTC

Following today's maintenance of our Flat file integration infrastructure our system is currently down. We are working actively to restore it and we expect to be back online by 08/11 EOD. We are really sorry for the inconvenience this issue is causing and we remain at your disposal.

Started
Nov 07, 2024, 06:09 PM UTC
Resolved
Nov 08, 2024, 04:53 PM UTC
Duration
22h 44m
Detected by Pingoru
Nov 07, 2024, 06:09 PM UTC

Affected components

Flat file integration

Update timeline

  1. identified Nov 07, 2024, 06:09 PM UTC

    Following today's maintenance of our Flat file integration infrastructure our system is currently down. We are working actively to restore it and we expect to be back online by 08/11 EOD. We are really sorry for the inconvenience this issue is causing and we remain at your disposal.

  2. resolved Nov 08, 2024, 04:53 PM UTC

    This incident has been resolved.

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