VXT incident

Error making and receiving calls

Resolved after 3 hours 3 minutes, affecting External Services (Phone Numbers) and VXT Application (app.vxt.co.nz), on June 12, 2025.

resolved Jun 12, 2025, 09:33 PM UTC

Google has identified the root cause of their outage and has mitigated the issue. VXT services are fully recovered/

Started
Jun 12, 2025, 06:30 PM UTC
Resolved
Jun 12, 2025, 09:33 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 12, 2025, 06:30 PM UTC

Affected components

External Services (Phone Numbers)VXT Application (app.vxt.co.nz)

Update timeline

  1. investigating Jun 12, 2025, 06:30 PM UTC

    There have been problems making and receiving calls, due to an outage in the Google Cloud systems that we use. Google has reported they have "identified the root cause" of their outage. ETA on recovery is 10am NZST/8am AEST/3pm PDT/6pm EDT.

  2. resolved Jun 12, 2025, 09:33 PM UTC

    Google has identified the root cause of their outage and has mitigated the issue. VXT services are fully recovered/

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