Resolved after 2 hours 25 minutes, affecting VUSION Manager - Europe and VUSION Cloud API - Europe, on April 29, 2026.
All activity is now back to normal. All failed operations have been successfully replayed, and the platform is now fully available again. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Apr 29, 2026, 10:11 AM UTC
Dear VusionCloud users, We are experiencing high resource usage and scalability issues. We are currently investigating hte issue. Users may experience Gateway Timeout errors, or slowness in the user interface. No specific action is required on the users' side. Our engineers are actively working on this issue. THank you for your understanding.
- identified Apr 29, 2026, 10:46 AM UTC
The issue has been identified as a failed automatic scaling. Resources have been manually scaled out to handle the current load.
- monitoring Apr 29, 2026, 10:49 AM UTC
Manual scaling has been successfully performed. Failed operations are being replayed, and performance is back to expected levels. We will be actively monitoring the situation in the coming hours.
- resolved Apr 29, 2026, 12:36 PM UTC
All activity is now back to normal. All failed operations have been successfully replayed, and the platform is now fully available again. Thank you for your patience and understanding.
Your product runs on more than Vusion
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services