Resolved after 3 hours 2 minutes, affecting USA, West (San José), on August 7, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 07, 2025, 04:20 AM UTC
We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.
- monitoring Aug 07, 2025, 06:26 AM UTC
Our upstream provider has returned US West to normal operation, we're continuing to monitor to ensure things remain stable.
- monitoring Aug 07, 2025, 06:49 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 07, 2025, 07:22 AM UTC
This incident has been resolved.
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