Resolved after 4 hours 20 minutes, affecting 3rd Party Integrations, on July 2, 2025.
The affected service is restored back to normal and contact lookups are now fully operational again.
Affected components
Update timeline
- investigating Jul 02, 2025, 02:31 PM UTC
We are currently experiencing service disruptions due to an issue with an external provider. This may affect the availability or performance of contact lookups for the subset of customers which are using this feature. We are monitoring the situation closely and will provide updates as more information becomes available.
- investigating Jul 02, 2025, 03:47 PM UTC
This issue is still being investigated by our provider. Current status and more detailed updates can be followed here: https://status.dnb.com/. We will keep you informed about the development as we learn more.
- resolved Jul 02, 2025, 06:51 PM UTC
The affected service is restored back to normal and contact lookups are now fully operational again.
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