Voyado incident

Elevate App

Resolved after 2 hours 12 minutes, affecting Apps, on July 22, 2025.

postmortem Jul 24, 2025, 07:04 AM UTC

A separate service from a third party/vendor is used to host the Elevate application. Due to an error in their invoicing service the Elevate application was suspended.

Started: Jul 22, 2025, 04:35 PM UTC
Resolved: Jul 22, 2025, 06:47 PM UTC
Duration: 2h 12m
Detected by Pingoru: Jul 22, 2025, 04:35 PM UTC

Affected components

Apps

Update timeline

investigating Jul 22, 2025, 06:26 PM UTC

We are currently investigating this issue.
resolved Jul 22, 2025, 06:47 PM UTC

This incident has been resolved.
postmortem Jul 24, 2025, 07:04 AM UTC

A separate service from a third party/vendor is used to host the Elevate application. Due to an error in their invoicing service the Elevate application was suspended.

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