Voyado incident
[Engage] Delays in SMS Delivery Statistics and Possible SMS Delivery Delays
Resolved after 4 hours 45 minutes, affecting Messaging, on August 10, 2025.
Our SMS provider has implemented a fix, and we have since observed that the delay in delivery statistics for sendouts is resolving.
Affected components
Update timeline
- identified Aug 10, 2025, 12:01 PM UTC
We have identified delays in delivery statistics affecting a subset of our customers since 10.19 today. According to our SMS provider, delays in SMS deliveries may also be experienced. The disruption is due to an ongoing incident at one of our SMS providers. You can follow the provider’s status here: https://status.sinch.com/
- monitoring Aug 10, 2025, 01:09 PM UTC
Our SMS provider has implemented a fix, and we have since observed that the delay in delivery statistics for sendouts is resolving.
- resolved Aug 10, 2025, 04:46 PM UTC
This incident has been resolved.
Your product runs on more than Voyado
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services