VoIP.ms incident

Customer Portal Accessibility

Major

Resolved after 2 hours 10 minutes, affecting Main Website (Customer Portal), on July 27, 2026.

investigating Jul 27, 2026, 07:10 PM UTC

We are investigating an issue with the Customer Portal accessibility. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

Started
Jul 27, 2026, 07:10 PM UTC
Resolved
Jul 27, 2026, 09:21 PM UTC
Duration
2h 10m
Detected by Pingoru
Jul 27, 2026, 07:10 PM UTC

Affected components

Main Website (Customer Portal)

Update timeline

  1. investigating Jul 27, 2026, 07:10 PM UTC

    We are investigating an issue with the Customer Portal accessibility. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

  2. resolved Jul 27, 2026, 09:21 PM UTC

    This incident has been resolved.

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