VoIP.ms incident
Incoming and Outgoing Calls - Toronto, ON Service Area
Resolved after 6 hours 19 minutes, affecting Voice (Inbound Calls) and Voice (Outbound Calls), on October 16, 2026.
The issue has been identified as a fiber-optic cable fault, and the teams have already been dispatched to carry out the necessary repairs.
Affected components
Update timeline
- investigating Oct 16, 2026, 03:06 PM UTC
One of our upstream carriers is currently experiencing an issue affecting outgoing and incoming calls to Toronto, ON service area. You may experience issues like silence, dropped calls or connectivity issues while making calls. We are diligently working with them in order to restore the service.
- identified Oct 16, 2026, 03:46 PM UTC
The issue has been identified as a fiber-optic cable fault, and the teams have already been dispatched to carry out the necessary repairs.
- resolved Oct 16, 2026, 09:25 PM UTC
This incident has been resolved.
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