VoIP.ms incident
Customer Portal
Resolved after 22 minutes, affecting Main Website (Customer Portal), on October 6, 2026.
The issue has been resolved. Thank you for your patience and understanding while our team worked to address it. We will continue monitoring the Customer Portal to help ensure that the issue does not recur.
Affected components
Update timeline
- investigating Oct 06, 2026, 05:09 PM UTC
We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.
- identified Oct 06, 2026, 05:17 PM UTC
Our team has identified the issue affecting the Customer Portal and is actively working on implementing a fix. We are closely monitoring the situation and will provide further updates as soon as more information becomes available. We appreciate your patience and understanding while we work to restore full functionality.
- resolved Oct 06, 2026, 05:31 PM UTC
The issue has been resolved. Thank you for your patience and understanding while our team worked to address it. We will continue monitoring the Customer Portal to help ensure that the issue does not recur.
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