VoIP.ms incident

Customer Portal Connectivity

Minor

Resolved after 2 hours 21 minutes, affecting Main Website (Customer Portal), on September 21, 2026.

investigating Sep 21, 2026, 03:53 PM UTC

We are investigating a connectivity issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

Started
Sep 21, 2026, 03:53 PM UTC
Resolved
Sep 21, 2026, 06:14 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 21, 2026, 03:53 PM UTC

Affected components

Main Website (Customer Portal)

Update timeline

  1. investigating Sep 21, 2026, 03:53 PM UTC

    We are investigating a connectivity issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

  2. resolved Sep 21, 2026, 06:14 PM UTC

    This incident has been resolved.

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