VoIP.ms incident

API and Reseller performance.

Notice

Resolved after 5 days 23 hours, affecting VoIP.ms Platform (REST API) and Reseller Interface (White-label Portal (v1.0)) and 1 more, on September 19, 2026.

monitoring Sep 25, 2026, 03:49 PM UTC

We implemented a fix and are currently monitoring the result.

Started: Sep 19, 2026, 04:30 PM UTC
Resolved: Sep 25, 2026, 03:53 PM UTC
Duration: 5d 23h
Detected by Pingoru: Sep 19, 2026, 04:30 PM UTC

Affected components

VoIP.ms Platform (REST API)Reseller Interface (White-label Portal (v1.0))Reseller Interface (White-label Portal (v2.0))Reseller Interface (Hostname (HTTP/HTTPS))

Update timeline

investigating Sep 19, 2026, 04:30 PM UTC

We have received reports of delays in API response times. Our team is aware of the issue and is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding while we work to restore normal performance.
identified Sep 24, 2026, 12:34 AM UTC

As part of our ongoing API maintenance, the service may experience brief, intermittent disruptions during a short maintenance window. Thank you for your understanding, and we apologize for any inconvenience this may cause.
monitoring Sep 25, 2026, 03:49 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Sep 25, 2026, 03:53 PM UTC

This incident has been resolved.

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