VMware Workspace ONE Outage History

Started Aug 11, 2026, 10:47 AM UTC· resolved Aug 20, 2026, 04:30 PM UTC

1. scheduled Aug 11, 2026, 10:47 AM UTC

   Omnissa Access and Workspace ONE Hub Services will be performing maintenance in Singapore on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 20, 2026, 12:30 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 20, 2026, 01:30 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 11, 2026, 10:47 AM UTC· resolved Aug 20, 2026, 04:39 PM UTC

1. scheduled Aug 11, 2026, 10:47 AM UTC

   Omnissa Access and Workspace ONE Hub Services will be performing maintenance in India on Thursday, August 20, 2026 between 01:30 PM - 04:30 PM UTC. During this maintenance, no downtime is expected and the cumulative disruption is expected to be less than a minute. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 20, 2026, 12:30 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 20, 2026, 01:30 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 11, 2026, 05:58 AM UTC· resolved Aug 20, 2026, 09:05 AM UTC

1. scheduled Aug 11, 2026, 05:58 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, August 20, 2026 05:00 UTC • End: Thursday, August 20, 2026 09:00 UTC Change: Upgrading load balancer firmware/version Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. No actions required before or after the change. Downtime: 5 minutes of downtime is expected for this maintenance System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 20, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 20, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 11, 2026, 05:52 AM UTC· resolved Aug 19, 2026, 09:07 AM UTC

1. scheduled Aug 11, 2026, 05:52 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Wednesday, August 19, 2026 05:00 UTC • End: Wednesday, August 19, 2026 09:00 UTC Change: Upgrading load balancer firmware/version Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. No actions required before or after the change. Downtime: 5 minutes of downtime is expected for this maintenance System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 19, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 19, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 11, 2026, 05:47 AM UTC· resolved Aug 17, 2026, 09:07 AM UTC

1. scheduled Aug 11, 2026, 05:47 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Monday, August 17, 2026 05:00 UTC • End: Monday, August 17, 2026 09:00 UTC Change: Upgrading load balancer firmware/version Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. No actions required before or after the change. Downtime: 5 minutes of downtime is expected for this maintenance System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 17, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 17, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 06, 2026, 01:21 PM UTC· resolved Aug 25, 2026, 02:34 PM UTC

1. scheduled Aug 06, 2026, 01:21 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 25, 2026, 10:30 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 25, 2026, 11:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 05, 2026, 03:36 PM UTC· resolved Aug 12, 2026, 06:47 AM UTC

1. scheduled Aug 05, 2026, 03:36 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, August 12, 2026, 03:30 UTC • End: Wednesday, August 12, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Aug 12, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

3. in progress Aug 12, 2026, 06:12 AM UTC

   We need 30 minutes of extension to complete this maintenance. We apologize for the inconvenience. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

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Started Aug 05, 2026, 06:20 AM UTC· resolved Aug 17, 2026, 09:07 AM UTC

1. scheduled Aug 05, 2026, 06:20 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Monday, August 17, 2026, 05:00 UTC • End: Monday, August 17, 2026, 09:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 17, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 17, 2026, 05:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Aug 05, 2026, 06:16 AM UTC· resolved Aug 13, 2026, 09:01 AM UTC

1. scheduled Aug 05, 2026, 06:16 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, August 13, 2026, 05:00 UTC • End: Thursday, August 13, 2026, 09:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 13, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 13, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Aug 05, 2026, 06:10 AM UTC· resolved Aug 11, 2026, 09:07 AM UTC

1. scheduled Aug 05, 2026, 06:10 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Tuesday, August 11, 2026, 05:00 UTC • End: Tuesday, August 11, 2026, 09:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 11, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 11, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Aug 05, 2026, 05:43 AM UTC· resolved Aug 12, 2026, 07:27 AM UTC

1. scheduled Aug 05, 2026, 05:43 AM UTC

   The AirWatch Certificate Portal (AWCP) is scheduled to undergo maintenance on August 12, 2026. Maintenance Window: • Start: Wednesday, August 12, 2026, 05:00 UTC • End: Wednesday, August 12, 2026, 09:00 UTC Change: AWCP application update Customer Impact: During this maintenance, • Workspace ONE UEM Services will remain online and available throughout this maintenance • Customer Administrators cannot generate/renew their Apple Push Notification (APNS) certificate for MDM via the UEM Admin Console • Customer Administrators cannot register/unregister Android Enterprise (EMM) Tenant with managed Google domain accounts (G-Suite) via the UEM Admin Console • Azure Active Directory based enrollment for device end-users will be temporarily unavailable No actions are required before or after the change. Downtime: 0 downtime System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Aug 12, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 12, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Aug 05, 2026, 12:37 AM UTC· resolved Aug 05, 2026, 03:34 AM UTC

1. investigating Aug 05, 2026, 12:37 AM UTC

   Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

2. identified Aug 05, 2026, 01:49 AM UTC

   Horizon Cloud Service Next-Gen continues to experience service degradation.. Customers may be unable to launch or connect to virtual desktops (VDIs) and applications. We have identified a back-end database related issue and are working to restore normal service as quickly as possible.

3. monitoring Aug 05, 2026, 02:21 AM UTC

   Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

4. resolved Aug 05, 2026, 03:34 AM UTC

   The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

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Started Aug 04, 2026, 09:19 PM UTC· resolved Aug 21, 2026, 12:06 AM UTC

1. scheduled Aug 04, 2026, 09:19 PM UTC

   Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.uk.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 20, 2026, 08:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 20, 2026, 09:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Aug 04, 2026, 09:08 AM UTC· resolved Aug 04, 2026, 09:19 AM UTC

1. investigating Aug 04, 2026, 09:08 AM UTC

   Omnissa Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1498. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Aug 04, 2026, 09:19 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jul 31, 2026, 04:37 PM UTC· resolved Aug 08, 2026, 11:25 AM UTC

1. scheduled Jul 31, 2026, 04:37 PM UTC

   Horizon Cloud Service Next-Gen is going to perform maintenance in all regions for VM Hub during the below maintenance window. Maintenance Window: • Start: Saturday, August 08, 2026, 07:00 UTC • End: Saturday, August 08, 2026, 12:00 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. scheduled Aug 04, 2026, 03:12 PM UTC

   We will be undergoing scheduled maintenance during this time.

3. scheduled Aug 06, 2026, 02:24 PM UTC

   We will be undergoing scheduled maintenance during this time.

4. in progress Aug 08, 2026, 07:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 31, 2026, 05:35 AM UTC· resolved Jul 31, 2026, 08:16 AM UTC

1. investigating Jul 31, 2026, 05:35 AM UTC

   The Horizon Cloud Service team is currently investigating an issue where virtual machines (VMs) in dedicated assignment pools may be unexpectedly deleted upon end-user logoff. We are investigating this further and will provide more information shortly. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

2. investigating Jul 31, 2026, 06:24 AM UTC

   We are continuing to investigate an issue with Horizon Cloud Next-Gen where virtual machines (VMs) in dedicated assignment pools may be unexpectedly deleted upon end-user logoff. Existing active sessions remain unaffected. To mitigate further impact, we have temporarily disabled image updates. We are actively working on a resolution, and we will provide another update as soon as more information is available.

3. identified Jul 31, 2026, 06:54 AM UTC

   We are actively working to resolve an ongoing issue in Horizon Cloud Service Next-Gen affecting dedicated assignment pools, where virtual machines (VMs) may be unexpectedly deleted when an end user logs off. Active user sessions are not impacted by this issue. The underlying cause has been identified, and a resolution is currently in progress. Further updates will be provided as soon as more information is available.

4. monitoring Jul 31, 2026, 06:58 AM UTC

   Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

5. resolved Jul 31, 2026, 08:16 AM UTC

   The issue is resolved. If you are experiencing any residual impacts with your Dedicated Desktops, please open a Service Request with our support team for assistance. We sincerely apologize for the inconvenience and appreciate your patience while we resolved this incident.

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Started Jul 30, 2026, 02:13 PM UTC· resolved Aug 05, 2026, 02:34 PM UTC

1. scheduled Jul 30, 2026, 02:13 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 05, 2026, 10:30 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 05, 2026, 11:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 30, 2026, 01:30 PM UTC· resolved Jul 30, 2026, 01:58 PM UTC

1. investigating Jul 30, 2026, 01:30 PM UTC

   Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Jul 30, 2026, 01:58 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 11, 2026, 07:01 PM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • jp.wss.workspaceone.com Maintenance Window: • Start: 2026-08-11, 17:00 UTC • End: 2026-08-11, 19:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 11, 2026, 04:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 11, 2026, 05:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 11, 2026, 07:08 AM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • workspaceoneaccess.com Maintenance Window: • Start: 2026-08-11, 05:00 UTC • End: 2026-08-11, 07:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 11, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 11, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 11, 2026, 05:07 AM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • us1.wss.workspaceone.com Maintenance Window: • Start: 2026-08-11, 03:00 UTC • End: 2026-08-11, 05:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 11, 2026, 02:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 11, 2026, 03:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 11, 2026, 03:02 AM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • workspaceair.com • ca.wss.workspaceone.com Maintenance Window: • Start: 2026-08-11, 01:00 UTC • End: 2026-08-11, 03:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 11, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 11, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 10, 2026, 10:07 PM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • de.wss.workspaceone.com • uk.wss.workspaceone.com • ie.wss.workspaceone.com Maintenance Window: • Start: 2026-08-10, 20:00 UTC • End: 2026-08-10, 22:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 10, 2026, 07:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 10, 2026, 08:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 07:25 PM UTC· resolved Aug 10, 2026, 07:09 PM UTC

1. scheduled Jul 29, 2026, 07:25 PM UTC

   Omnissa Access and Workspace ONE Hub Services will perform scheduled maintenance to update public TLS cipher suites for the Access and Hub products. Domains impacted: • au.wss.workspaceone.com • in.wss.workspaceone.com • sg.wss.workspaceone.com Maintenance Window: • Start: 2026-08-10, 17:00 UTC • End: 2026-08-10, 19:00 UTC See the KB article "Omnissa Access: Deprecation of Cipher Suites (6001031)" (https://ikb.omnissa.com/s/article/6001031) for information about the cipher suites being deprecated as well as the list of supported cipher suites. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Aug 10, 2026, 04:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Aug 10, 2026, 05:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 29, 2026, 03:35 PM UTC· resolved Aug 05, 2026, 04:21 AM UTC

1. scheduled Jul 29, 2026, 03:35 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, August 05, 2026, 03:30 UTC • End: Wednesday, August 05, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Aug 05, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →