vMix incident

Facebook Streaming Destination Errors

Resolved after 1 hour 5 minutes, on January 19, 2024.

resolved Jan 19, 2024, 12:08 PM UTC

Facebook appears to have resolved the issue, we will continue to monitor things as we have not received any explanation as to what happened.

Started
Jan 19, 2024, 11:03 AM UTC
Resolved
Jan 19, 2024, 12:08 PM UTC
Duration
1h 5m
Detected by Pingoru
Jan 19, 2024, 11:03 AM UTC

Update timeline

  1. identified Jan 19, 2024, 11:03 AM UTC

    You may receive an "App not active" error when logging in to or opening Facebook Settings when streaming with vMix Please use the Facebook Stream Key method instead as noted in the following knowledge base article: https://www.vmix.com/knowledgebase/article.aspx/357/streaming-to-facebook-live-using-facebook-stream-key-or-custom-rtmp The problem is caused by a fault in the Facebook App Review process. We have reached out to Facebook, but unfortunately so far they have been unable to provide an explanation or resolution.

  2. resolved Jan 19, 2024, 12:08 PM UTC

    Facebook appears to have resolved the issue, we will continue to monitor things as we have not received any explanation as to what happened.

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