Resolved after 24 days 21 hours, affecting Maersk, on April 13, 2026.
Fix has been identified and implemented. Processing for Maersk references is back to normal.
Affected components
Maersk
Update timeline
- identified Apr 13, 2026, 05:57 PM UTC
Connectivity to Maersk is degraded and our Engineering teams are currently investigating the cause. We will update this incident as soon as more information is available. Vizion references may still be created for Maersk shipments during this time and they will be processed for updates once connectivity has been restored.
- identified Apr 14, 2026, 11:40 PM UTC
Fix has been identified and implemented. Processing for Maersk references is back to normal.
- resolved May 08, 2026, 03:27 PM UTC
This incident has been resolved.
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