Vitally incident

SSO Login Failures in EU

Resolved after 1 hour 9 minutes, affecting Product, on December 23, 2025.

investigating Dec 23, 2025, 02:12 PM UTC

At this moment, EU customers can login to vitally via `vitally.io` domains instead of `vitally-eu.io` and still access their EU data

Started: Dec 23, 2025, 02:10 PM UTC
Resolved: Dec 23, 2025, 03:20 PM UTC
Duration: 1h 9m
Detected by Pingoru: Dec 23, 2025, 02:10 PM UTC

Affected components

Product

Update timeline

investigating Dec 23, 2025, 02:10 PM UTC

We are currently investigating reports of failed SSO logins in our EU data center
investigating Dec 23, 2025, 02:12 PM UTC

At this moment, EU customers can login to vitally via `vitally.io` domains instead of `vitally-eu.io` and still access their EU data
resolved Dec 23, 2025, 03:20 PM UTC

This incident has been resolved.

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