Vitally incident

AI Copilot — Service Disruption

Resolved after 2 hours 23 minutes, on March 12, 2026.

resolved Mar 12, 2026, 08:27 PM UTC

The issue affecting the AI Copilot has been resolved. The service is fully operational. Thank you for your patience.

Started
Mar 12, 2026, 06:03 PM UTC
Resolved
Mar 12, 2026, 08:27 PM UTC
Duration
2h 23m
Detected by Pingoru
Mar 12, 2026, 06:03 PM UTC

Update timeline

  1. identified Mar 12, 2026, 06:03 PM UTC

    We identified an issue causing the AI Copilot to be unavailable. A fix has been implemented and is currently being deployed. We expect the service to be restored shortly and will provide an update once the deployment is complete.

  2. identified Mar 12, 2026, 08:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 12, 2026, 08:27 PM UTC

    The issue affecting the AI Copilot has been resolved. The service is fully operational. Thank you for your patience.

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