Vitally incident

Analytics API Degraded Performance in EU

Resolved after 4 minutes, on May 19, 2026.

resolved May 19, 2026, 12:17 PM UTC

The Analytics API in our EU region had elevated error rates for approximately four minutes, from 11:59 UTC to 12:03 UTC. During this time, requests to this API may have failed. We have identified the cause and resolved the issue.

Started
May 19, 2026, 11:59 AM UTC
Resolved
May 19, 2026, 12:03 PM UTC
Duration
4m
Detected by Pingoru
May 19, 2026, 11:59 AM UTC

Update timeline

  1. resolved May 19, 2026, 12:17 PM UTC

    The Analytics API in our EU region had elevated error rates for approximately four minutes, from 11:59 UTC to 12:03 UTC. During this time, requests to this API may have failed. We have identified the cause and resolved the issue.

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