Vitally incident
Short period of real-time data ingestion failures for subset of customers
Resolved on May 7, 2026.
Yesterday, on May 7, 2026, we experienced roughly a 20 minute window where we failed to ingest real-time data from our integrations. Roughly 5% of requests during this time period failed for a subset of our customers. The root cause is identified and our engineering team is implementing measures to prevent such incidents in the future.
Update timeline
- resolved May 08, 2026, 05:20 PM UTC
Yesterday, on May 7, 2026, we experienced roughly a 20 minute window where we failed to ingest real-time data from our integrations. Roughly 5% of requests during this time period failed for a subset of our customers. The root cause is identified and our engineering team is implementing measures to prevent such incidents in the future.
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Amazon Web Services