Resolved after 1 day 1 hour, affecting Product and Analytics Data Processing, on April 21, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Apr 21, 2025, 04:46 PM UTC
Certain searches in the product will be significantly slower. Some searches may error. We are currently investigating this issue.
- identified Apr 21, 2025, 04:50 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 21, 2025, 06:20 PM UTC
Search clusters are currently reindexing. Playbooks are paused until complete. Analytics tracks not currently ingesting.
- identified Apr 21, 2025, 06:44 PM UTC
Playbooks have been resumed. We are monitoring as the system recovers from delays.
- monitoring Apr 21, 2025, 06:44 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2025, 05:53 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2025, 05:53 PM UTC
This incident has been resolved.
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