Resolved after 18 hours 4 minutes, affecting Product, on April 30, 2025.
We have not seen errors since shipping a fix yesterday and consider this incident resolved
Affected components
Product
Update timeline
- investigating Apr 30, 2025, 07:04 PM UTC
We are seeing a high rate of CSV uploads failing, we are investigating the root cause now
- identified Apr 30, 2025, 07:35 PM UTC
We've identified why CSV upload requests are failing and are preparing a fix now
- monitoring Apr 30, 2025, 08:47 PM UTC
The fix has shipped to restore CSV upload ability and we are monitoring for additional errors
- resolved May 01, 2025, 01:09 PM UTC
We have not seen errors since shipping a fix yesterday and consider this incident resolved
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