Resolved after 18 hours 42 minutes, affecting Business NXT ERP and Business NXT ERP API, on July 30, 2026.
This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Affected components
Update timeline
- investigating Jul 30, 2026, 11:52 AM UTC
We are currently investigating an issue in Business NXT, where database operations fail. The errors are mainly related to the Order Line and Product Transaction tables, but might also affect other tables. We will be back with more information shortly.
- investigating Jul 30, 2026, 12:04 PM UTC
We have identified the cause of the incident and are currently working on finding a solution. We will be back with an estimated time of the fix soon.
- monitoring Jul 30, 2026, 04:08 PM UTC
This issue should be solved for all customers. We will keep monitoring to ensure high quality.
- resolved Jul 31, 2026, 06:35 AM UTC
The issue is now resolved and the service is up and running as normal.
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