Resolved after 4 days 5 hours, affecting HRM Analytics, on March 19, 2026.
The API is up and running. We are now starting refresh of the reporting data and monitoring the system behavior.
Affected components
Update timeline
- investigating Mar 19, 2026, 08:44 AM UTC
Unfortunately we are experiencing problems in our generic API which leads to time-outs at our customers.
- investigating Mar 19, 2026, 01:22 PM UTC
We are still investigating the problem. The problem is likely in the datawarehouse delivering the data. Amazon Redshift is assisting us in finding the root cause. We expect the next update at 13.00 hrs.
- investigating Mar 19, 2026, 05:06 PM UTC
API jobs are at the moment processed. We are still investigating an issue with refresh of the data used by the reports.
- investigating Mar 19, 2026, 05:21 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 20, 2026, 08:51 AM UTC
The API is up and running. We are now starting refresh of the reporting data and monitoring the system behavior.
- resolved Mar 23, 2026, 02:14 PM UTC
The issue is now resolved and the service is up and running as normal.
Your product runs on more than Visma
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services