Resolved after 5 hours 17 minutes, affecting Enterprise Plus, on March 27, 2026.
The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Affected components
Update timeline
- investigating Mar 27, 2026, 03:09 PM UTC
We have an issue in Enterprise Plus that is affecting some modules. we are working on identifying the root cause
- investigating Mar 27, 2026, 03:10 PM UTC
We are currently in contact with AWS support to identify the root cause of this incident.
- investigating Mar 27, 2026, 07:40 PM UTC
We have identified the cause of the incident and we have implemented a solution for this. The services will be up again shortly.
- monitoring Mar 27, 2026, 08:12 PM UTC
The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
- resolved Mar 27, 2026, 08:26 PM UTC
The issue is now resolved and the service is up and running as normal.
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