Visma incident

Investigating an issue with synchronization in Webfaktura (WebInvoice)

Resolved after 6 days 1 hour, affecting CS - Visma WebInvoice / Visma Webfaktura, on April 8, 2026.

monitoring Apr 14, 2026, 07:41 AM UTC

Webfaktura synchronization is up and running again and this issue should be solved for all customers. We will keep monitoring to ensure high quality.

Started
Apr 08, 2026, 10:59 AM UTC
Resolved
Apr 14, 2026, 12:53 PM UTC
Duration
6d 1h
Detected by Pingoru
Apr 08, 2026, 10:59 AM UTC

Affected components

CS - Visma WebInvoice / Visma Webfaktura

Update timeline

  1. investigating Apr 08, 2026, 10:59 AM UTC

    We have identified the root cause of the issue and are currently working on a fix. Our goal is to have the fix ready by the end of the day. Any unforeseen issues during testing or deployment may impact this timeline. We will keep you updated on our progress.

  2. monitoring Apr 14, 2026, 07:41 AM UTC

    Webfaktura synchronization is up and running again and this issue should be solved for all customers. We will keep monitoring to ensure high quality.

  3. resolved Apr 14, 2026, 12:53 PM UTC

    The issue is now resolved and the service is up and running as normal.

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