Visma incident

GAiA Assistant chat not working

Critical Vendor's status page →

Resolved after 1 hour 58 minutes, affecting GAiA Assistant, on April 14, 2026.

monitoring Apr 15, 2026, 06:13 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 14, 2026, 12:46 PM UTC
Resolved
Apr 14, 2026, 02:45 PM UTC
Duration
1h 58m
Detected by Pingoru
Apr 14, 2026, 12:46 PM UTC

Affected components

GAiA Assistant

Update timeline

  1. investigating Apr 14, 2026, 12:52 PM UTC

    We are currently investigating this issue

  2. investigating Apr 14, 2026, 12:58 PM UTC

    Working but still being investigated.

  3. identified Apr 14, 2026, 02:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 15, 2026, 06:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 15, 2026, 06:58 AM UTC

    This incident has been resolved.

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