Resolved after 61 days 5 hours, affecting Control Edge and Invoice Manager, on March 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 18, 2026, 08:23 AM UTC
Some users are experience issues when trying to sign in to Control Edge and Invoice Manager Admin. We are currently investigating this issue.
- identified Mar 18, 2026, 10:52 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 20, 2026, 08:18 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 23, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 15, 2026, 11:35 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 15, 2026, 11:39 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Apr 28, 2026, 01:51 PM UTC
We are informed that some customer are having difficulties to sign in to Control Edge. We are currently investigating this issue.
- monitoring May 06, 2026, 09:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 02:18 PM UTC
This incident has been resolved.
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