Visma e-conomic incident
Firmakort: kvitteringer fra mobil vises ikke i bankafstemningen / Payment cards: receipts from mobile are not showing in bank reconciliation
Resolved after 16 days, affecting Payment Card / Firmakort, on June 30, 2026.
Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden; 1. Marker transaktionen i bankafstemningen 2. Klik "Slet". 3. Klik "Synkroniser bankkonti". 4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen. Vi beklager udfordringerne og arbejder på at få det løst. / We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround: 1. Select the transaction in the bank reconciliation. 2. Click "Delete." 3. Click "Sync bank accounts." 4. Select the transaction again and click "Transfer." The receipt will now be displayed. We apologize for the inconvenience and are working on getting this resolved.
Affected components
Update timeline
- investigating Jun 30, 2026, 12:04 PM UTC
Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden; 1. Marker transaktionen i bankafstemningen 2. Klik "Slet". 3. Klik "Synkroniser bankkonti". 4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen. Vi beklager udfordringerne og arbejder på at få det løst. / We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround: 1. Select the transaction in the bank reconciliation. 2. Click "Delete." 3. Click "Sync bank accounts." 4. Select the transaction again and click "Transfer." The receipt will now be displayed. We apologize for the inconvenience and are working on getting this resolved.
- resolved Jul 16, 2026, 12:16 PM UTC
This incident has been resolved.
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