Visier incident
We are currently experiencing an issue with SmartComensation in Europe.
Resolved after 2 hours 39 minutes, affecting Europe (ae), on January 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 30, 2025, 06:45 AM UTC
Please note that some users may currently be experiencing issues when logging in to SmartCompensation for customers deployed in Europe. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.
- investigating Jan 30, 2025, 06:47 AM UTC
If you are experiencing a blank page after attempting to log-in to SmartCompensation please retry the log-in process to access the application.
- identified Jan 30, 2025, 07:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 30, 2025, 07:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2025, 07:24 AM UTC
This incident has been resolved.
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