Visier incident

We are currently experiencing an issue with Vee assistant in our EU deployment

Notice Vendor's status page →

Resolved after 2 hours 17 minutes, on July 16, 2025.

monitoring Jul 17, 2025, 01:32 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 16, 2025, 11:35 PM UTC
Resolved
Jul 17, 2025, 01:52 AM UTC
Duration
2h 17m
Detected by Pingoru
Jul 16, 2025, 11:35 PM UTC

Update timeline

  1. investigating Jul 17, 2025, 12:41 AM UTC

    Please note that some customers may currently be experiencing an issue with the speed of responses of Vee assistant in EU. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.

  2. investigating Jul 17, 2025, 12:41 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2025, 01:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 01:52 AM UTC

    This incident has been resolved.

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